The reason to write this article was a discussion in LinkedIn initiated by young internship Umamaheshwaran Sundaram who is looking to ways to convert and start providing quotes to a customer per ton. I should admit that similar attempts I have been trying since I have started in the freight forwarding – regrettably so far without huge success. Why? Freight forwarding by itself is an … Continue reading Converting shipping cost to a single unit
What is the difference between freight forwarder and a courier? I have been often asked that question. Well, from operational point of view the difference is tremendous but from customers point of view the difference is none. Why? The customer perception is that both couriers and forwarders offer the same service – delivery of shipments from one point to another. And this is really the … Continue reading Courier or freight forwarder ?
2 months ago I have posted the article Converting sales lead to order – forwarders tale. In this post I have tried to attract the attention of the forwarding community to an important but highly undervalued process. The process of sales. As any process the process of sales has an input which has to generate a result. But what we provide as an input in … Continue reading Selling Freight Forwarding Services
Durban-based Turners Shipping joined the BDP Global Network on December 1st, and will be representing the logistics giant in Southern Africa. Turner Group MD Conrad Cochrane-Murray said that membership of the network would be a great step forward for the country because it extends its reach to the 1,000 locations in 100 countries around the world where the BDP Global Network is represented. BDP is … Continue reading Turners Shipping joins BDP network
Once upon a time there lived a forwarder who was acknowledged as a very good designer of the shipping process. The name of the forwarder was Sef and he has owned a small company working alone from home. His company was SSF – Small Size Forwarder – do you remember). What helped Sef in his daily work was his integrated CRM/OMS where Sef entered all … Continue reading Converting sales lead to order – forwarders tale