Freight quote – the elements

Very often on the phone or via e-mail I receives requests like “How much it will cost me to move a load from USA or China to Bulgaria”.  Literally !  Well, I would gladly quote them but I can’t. Neither […]

Beware prepaid freight and shipments from China

Recently, I have joined an interesting discussion in LinkedIn concerning the “Chinese system of prepaid LCL Shipments” I am sure the majority of you have experience with this system which cannot be called Chinese at all because it is also […]

Courier or freight forwarder ?

What is the difference between freight forwarder and a courier?  I have been often asked that question. Well, from operational point of view the difference is tremendous but from customers point of view the difference is none. Why? The customer […]

Selling Freight Forwarding Services

2 months ago I have posted the article Converting sales lead to order – forwarders tale. In this post I have tried to attract the attention of the forwarding community to an important but highly undervalued process. The process of […]

Converting sales lead to order – forwarders tale

Once upon a time there lived a forwarder who was acknowledged as a very good designer of the shipping process. The name of the forwarder was Sef and he has owned a small company working alone from home. His company […]